To request a return box, send your account number to or reach out to the service team on Facebook or Twitter. You can also ask Mediacom to send you a return box. Where do you return Mediacom equipment ? You can return your Mediacom equipment to your local Mediacom office. For assistance with your Mediacom ID, click here. The Outage area will display information for any service issues we’re currently working on. How do I check to see if there is an outage in my area? Log into your Mediacom Account (click here) or MobileCare app (iOS or Android) using your Mediacom ID. After that, the automated phone system will connect you to a live customer service agent from Mediacom. Press * Say “Help me with something else” Say “Help me with something else” again. To view participating providers in your state or territory, click on the name of your state or territory below.ĭownload the data set used to create this table.How to Call a Live Person in Mediacom Customer Service Dial 1-85. Mobile broadband services are device-based and available throughout the service provider’s cellular coverage area, similar to cell phone services. These include cable, fiber optic, DSL, and fixed wireless services. Learn more about the transition by visiting: fcc.gov/broadbandbenefitĭefinitions: Fixed broadband services are provided to your home, or a single location. Households enrolled in the Emergency Broadband Benefit Program as of Decemwill continue to receive their current monthly benefit until March 1, 2022. Contact your preferred provider directly to learn more about their plans for participating in the Affordable Connectivity Program and the services they may offer as part of the program. 31, 2021, The Emergency Broadband Benefit Program became the Affordable Connectivity Program. The internet service providers listed below have elected to participate in the Emergency Broadband Benefit Program. To find a list of providers participating in the new Affordable Connectivity Program visit: fcc.gov/affordable-connectivity-program-providers
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